Return policy

EN Gear from The Shop

Enclus products are made especially for you as soon as you place an order. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

We do not offer refunds. If you find your item was damaged upon receipt, please use our contact form to let us know so we can arrange to send a replacement: Include details about the damage or defect and we’ll respond from an email address where you can send photographic proof.

Boutique purchases from our Affiliates

Please review the Farfetch Returns & Refund policy on their website.

Any issues with items you purchase from their site will be handled through them directly.

Thank you!